Bregal Milestone
03 Dec 2024
Enrico Karsten
CEO - Anywhere365
The Microsoft Partner of the Year Award follows multiple recognitions by Microsoft and market analysts such as Gartner, and is a valuable addition to our prize cabinet, like last year’s Most Innovative Contact Center Platform – Global Excellence Award.
Firstly I want to extend my thanks to our whole team for this great achievement. Your motivation to go above and beyond, your tireless commitment to building better dialogues every day makes Anywhere365 a great company to be in.
Secondly I’d like to emphasize on the importance of our partners. We could not have won this award without them. The collaboration with our great partners is a pillar for our success and that of our joint customers.
It is an important recognition for us as a pure player on Microsoft technology to win a Microsoft Partner of the Year Award. It shows how our close alignment with their unified communications strategy and our dialogue management offerings leverage the full Microsoft ecosystem to create stellar customer experiences. And that is what it’s all about.
To ensure consistency, constant improvement and scalability of dialogues, we extend powerful interaction capabilities throughout the whole organization. And to that end, we leverage a variety of Microsoft services that customers already use and feel comfortable with. As a result, we’re seeing that companies like Mazda are able to save 1.8 million USD, while elevating customer experiences.
With Microsoft Teams as a foundational framework, anyone in a company can become part of any customer dialogue. Hence, it no longer is about the contact center; it’s about the dialogue!
The Microsoft Partner of the Year Awards recognize Microsoft partners that have developed and delivered outstanding Microsoft-based applications, services and devices during the past year. Honorees were chosen from a set of more than 4,200 submitted nominations from more than 100 countries worldwide. Anywhere365 was recognized as Microsoft Partner of the Year for providing outstanding solutions and services to our customers.